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FAQs
Frequently asked questions
Have questions? We’re here to help
Which cities is Equipp available in?
Equipp provides an end-to-end solution in Bangalore only (limited by pincodes). However, our parent company Ralco is in 7 cities in India. If you have a business requirement, please contact us and we can see what can be done.
My pin code is not available for delivery, what do I do?
If you are based out of Bangalore, you can reach out to us at hello@equipp.in. We will be happy to see what we can do to make sure you are equipp’ed!
Do you have same-day delivery?
Yes, we do! If you place your order and submit KYC documentation before 12 noon, we organize the delivery within the same day.
How do I return my product?
Presently you would have to raise a ticket from the support section to log your return or you can email us at hello@equipp.in. If we have not received the return request before the final day, we will automatically assign a return date and email you about the same. Our delivery agent will contact you on the day of the pickup.
